TelecofTelecof
← All sectors Retail · Garages · Estate Agents · Insurance · Industry

The call you did not answer
will not call back.

In retail, whoever answers first wins the business. When nobody picks up, the customer does not wait: they call the next name on the list.

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173 clients in retail and industry · Retail and home appliances, garages and tyres, estate agents, insurers, printers and industry.

Retail and Industry

The journey of a missed call

The same request, with and without automated answering.

Without automated answering
  1. It ringsCustomer wants to know if the part is in stock.
  2. Nobody answersThe counter is busy, the phone rings seven times.
  3. Hangs upNo message left. Nobody ever knows they called.
  4. Calls the competitorThey buy there. The deal never happened.
With Telecof
  1. It ringsCustomer wants to know if the part is in stock.
  2. Answers first timeTelecof answers and identifies the caller by their number.
  3. Resolves or transfersGives the information, or passes it to the right person.
  4. It gets loggedThe call goes into the CRM. Nothing gets lost.
Applications for Retail and Industry

What we install, in practice.

From the 44 Telecof applications, these are the ones that matter most in this sector.

AI Voice Agent

Voice & AI

24 hour voice agent: answers, books and checks the CRM.

Alerts for Unanswered Calls

Integrations

Flags missed or pending calls on your PC.

After-Hours Orders Manager

Answering

Takes orders after hours and sends them by email.

Personalised Call Answering

Answering

Messages and answering tailored to your company.

Automatic Customer Identification

Answering

Recognises the customer by the calling number.

Call Logging in CRM/ERP

Integrations

Logs every call in your CRM or ERP.

SMS from your computer

WhatsApp & SMS

Send and manage SMS from your computer.

Answering by Department

Answering

Automatic routing by department.

See the 44 applications
Clients

173 clients in retail and industry.

Retail and appliances, garages and tyres, estate agents, insurers, printers and industry.

9 video testimonials from clients in this sector. See testimonials

Other sectors

Telecof adapts to your business.

HealthcareClinics · Dental · Pharmacies · Veterinary ServicesLawyers · Accounting · Tourism · Consulting Property ManagementProperty administration and management

Want to see it working in your case?

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